More Resources Available Throughout our Communities

Allegheny County Housing Authority


Public housing and Section 8 program information


Proud Haven 

(412) 953-4666

Proud Haven provides a safe shelter for homeless LGBTQ+.


Women’s Center & Shelter (Allegheny Co.)

(412) 687-8005


ACTION-Housing Homeless Families Program

(412) 824-2444

Does not offer monetary rental assistance but helps people experiencing homelessness identify their options.


ARIA Familylinks 


Short-term rental assistance and case management services. A family member must be active with OCYF and have a history of substance use. Participants must either be at risk of losing custody of their children or are working towards reunification with their children. There must be a goal of recovery from substance abuse for every family referred.  Must be referred by their OCYF case worker to the OCYF Mon Valley Resource Coordinator.


Emergency Shelter Allowance (ESA) – Allegheny

301 5th Avenue, Suite 470

Pittsburgh, PA 15222 | (412) 565-2146

Assistance to stop eviction/foreclosure or find places to stay.


Budget Mobile

(412) 727-6382

766 Penn Avenue Pittsburgh, PA 15221

Government assisted wireless services to low income subscribers. LifeLine discounts are available to qualified customers who meet certain eligibility requirements such as government assistance or a household income that is 135% – 150% below the federal poverty level. One per household and cannot


Dollar Energy Fund

(412) 431-2800

15 Terminal Way Pittsburgh, PA. 15219

The $1 Energy Fund Grant Program assists utility customers with a $100-$500 grant applied directly to their utility bill. Customers must meet income and payment eligibility guidelines.

Must have applied for LIHEAP before you can receive Dollar Energy (if LIHEAP is open). Must apply through a screening agency –agency info is available on the Dollar Energy website.


Lifeline: Affordable Telephone Service

1-888- 641-8722

Lifeline is a government benefit program that provides discounts on monthly telephone service for eligible low-income subscribers. Lifeline offers both wireless and land-line phone service, but only one service per household. To pre-screen or see providers (Safelink, Assurance, YourTel, etc.) in Pennsylvania, visit the website above.




Can be used to apply for any public assistance benefits you may qualify for, including SNAP benefits (food stamps), public health insurance, cash assistance, TANF, and more.


The Neighborhood Resilience Project

(412) 261-1234

Offers resources for food, personal documents (like birth certificates and photo IDs), clothing, transportation, rent, and utilities.  2038 Bedford Avenue, Pittsburgh, PA 15219.

AVAC – Allegheny County


Call to register first – 1913 Freeport Rd, Natrona Heights, PA 15065


Greater Pittsburgh Community Food Bank

Greater Pittsburgh Community Food Bank works to ensure that anyone who needs a healthy meal can get one. Their Find Food Resource can figure out which resources are best for you, whether its weekly free groceries or monthly free boxes for seniors.

Free Store 15104

420 Braddock Ave Braddock, PA 15104

Store Hours: Tuesday 11:00–1:00, Thursday 11:00–1:00, Saturday 10:00–12:00.


Off The Floor

(412) 926-5053

Basic used furniture like beds, dressers, tables and chairs. Delivery available in some cases. 901 Allegheny Ave. Pittsburgh PA 15233.

Casa San Jose

(412) 343-3111

Community center & resource connection for Latino immigrants.


ISAC Program

(412) 742-4200

Immigrant services for those with limited English proficiency and/or cultural barriers in accessing services. Case management and bilingual assistance in accessing social services.

*ISAC is a six-agency partnership headed by JFCS (Casa San Jose, Greater Pgh Literary Council, Latino Family Center, Northern Area Multi-Service Center and South Hills Interfaith Ministries).

Birth Certificate Information for all of Pennsylvania


Division of Vital Records                        Carnegie Library of Pittsburgh

Chamber of Commerce Building Genealogy Department

411 7th Avenue                                      4400 Forbes Avenue

Pittsburgh, PA  15219                            Pittsburgh, PA  15213

(412) 565-5113



Death Certificate Information for all of Pennsylvania including Pittsburgh


Division of Vital Records                       Carnegie Library of Pittsburgh

101 South Mercer Street                       Genealogy Department

P.O. Box 1528                                       Pennsylvania Room

New Castle, PA  16103                         4400 Forbes Avenue

(724) 656-3100                                     Pittsburgh, PA  15219

Auberle 412 Youth Zone


304 Wood Street, 5th and 6th Floor, Pittsburgh, PA 15222



(412) 343-7166

2644 Banksville Road Pittsburgh, PA 15216

FamilyLinks offers a variety of services for homeless youth, not limited to:

Youth Emergency Shelters (YES)

(412) 343-7166

Houses teens ages 13-18.  Help includes: drug/alcohol and mental health counseling, medical assistance, schooling, case management, independent living skills, and acts as a liaison with CYF and the courts.

FamilyLinks – Downtown Outreach Center and Shelter (DOCS)

1601 Fifth Avenue

Pittsburgh, PA 15219

Emergency shelter and transitional housing for homeless youth/young adults, up to age 21. DOCS provides: 3 meals a day plus a snack, clothing and transportation (as needed), on-site medical help, counseling, and referrals.


Three Rivers Youth – Transitional Housing Program

(412) 766-8456 or 1-855-TRY LOFT

Shelter, counseling, and skill development for homeless youth ages 16-21. CYF-supervised placements are not eligible.


Pittsburgh Job Corps Center

(412) 441-8700

Training for young adults ages 16-24 while earning a high school diploma or GED.


Criminal Records Expungement Project 
Offering help getting an expungement of any criminal record that is not a misdemeanor or felony plea or conviction. An expungement is an essential component of a name change. There is the possibility of a pardon available for those who have misdemeanors and felonies and they should still contact the program if that is impeding their name change.


Central Outreach and Wellness Center

(412) 322-4151

127 Anderson Street, Suite 101 Timber Court Building, Pittsburgh, PA 15212 (Also located in Washington, PA, Alliquippa, PA and Erie, PA)

Services available are comprehensive gay health care; culturally competent care, comprehensive transgender health care, HIV primary care, Hep C primary care, Mental Health Care, PrEP & PEP HIV Prophylaxis, Suboxone/Needle Exchange; Case Management (Medication & Pharmacy Coverage, Lab Testing, Healthcare Insurance, Housing Services)


Hugh Lane Foundation


925 Brighton Road Pittsburgh, PA 15233

Hugh Lane Wellness Foundation’s legal aid program was created to provide free, need-based civil legal aid services specifically tailored to the LGBTQ+ community in Southwestern Pennsylvania. We provide in-house assistance for cases involving identity document support, public benefits counseling, housing support, and civil expungement of criminal records. For cases outside our service areas, we also assist in connecting low-income LGBTQ+ and HIV+ people with free or discounted legal aid and other support services.  Hugh’s Kitchen provides nourishment to our communities with necessities like food, hygiene products and safer sex kits.  Hugh Lane Wellness Foundation also provides programming to LGBTQ+ youth, caregivers, parents, and families such as youth camps, mental and sexual health education, and affirming skills education.



(412) 441-9786

5150 Penn Avenue Pittsburgh, PA 15224

PERSAD Center offers a variety of services for LGBTQ individuals. Services include: individual, family, and couple’s counseling; mental health and substance abuse treatment; psychological evaluations and medication management; youth programs; intimate abuse programs for those arrested during a domestic violence incident as well as victims; programs for older LGBTQ individuals; specific programs for transgender counseling and advocacy.


The Trevor Project 
The leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth ages 13-24.
If you’re thinking about suicide, you deserve immediate help – please call the Trevor Lifeline at 866-488-7386.

Healthy Start, Inc.

(412) 247-1000

Case management services, referrals, postpartum depression screening and referral, significant other support, breastfeeding support, and education on prenatal/postpartum care, childbirth education, diet, exercise and nutrition, HIV/AIDS and other sexually transmitted diseases (STDs), smoking cessation, and substance abuse.


The Male Initiative Program (MIP): The primary goal of MIP is to assist fathers and other positive male role models to maintain involvement with their children and families through the promotion of parenting skills and peer program support.



Planned Parenthood of Western Pennsylvania

(412) 434-8957

Reproductive health services in seven locations: Bridgeville, downtown Pittsburgh (x2), Greensburg, Johnstown, Moon Township, and Somerset. Health care provided includes: gynecological care, birth control, pregnancy testing and counseling, colposcopy and cryotherapy, pelvic and breast exams, screening and treatment for STDs, emergency contraception, counseling services, and abortion. Fees are on a sliding scale and most major insurance is accepted.

Allies for Health + Well-being

(412) 345-7456

5913 Penn Ave, 2nd Floor Pittsburgh, PA 15206

HIV testing, food pantry, support groups, emergency funding, supportive housing programs, case

management, and legal assistance.


Pittsburgh AIDS Center for Treatment (PACT)


601 Fifth Avenue, Falk Medical Building Pittsburgh, PA 15213

Allegheny County Health Department

(412) 578-8081

Forbes Medical Clinic 3441 Forbes Ave

STD, Hepatitis C, HIV/AIDS testing and immunizations

Allegheny County Health Department Dental Program

Hill District Clinic                      McKeesport Clinic                     Southside Clinic

1835 Center Avenue                 Wander Building                       Mt. Oliver Family Health Center

Pittsburgh, PA 15219                 339 Fifth Avenue                       1630 Arlington Avenue

(412) 392-4441             McKeesport, PA 15132  Pittsburgh, PA 15210

(412) 664-8858             (412) 432-1620


The clinic details described on the next page are the same for each location.

Hours: By appointment only

Services: Cleanings, fluoride treatments, dental health education, exams, fillings, sealants, extractions and space maintainers

Patient Eligibility: Allegheny County children, ages 1 to 20, who meet the financial guidelines. Accepts Medical Assistance. Contact the center for more information.

Fees: Free

Area Served: Allegheny County

Contact: Dr. Larry Kanterman, Dental Administrator, (412) 578-8378


Health Care for Homeless

(412) 244-4775

Healthcare for Homeless Pittsburgh provides: primary care, dental, vision, mental health care, substance abuse services, and pharmacy services. Health Care for Homeless can also provide case management as well as referral information for hospital services and assistance with housing and entitlement programs.  They also have a prescription voucher program.


Prescription Voucher Program

Mon     9:00am – 4:00pm          North Side (Pleasant Valley Shelter, 1601 Brighton Road)

Tues     8:30am – 3:00pm          McKeesport Downtown Housing (533 Sinclair Street)

Wed     1:00pm – 4:00pm          East Liberty Family Health Center (6023 Harvard Street)

Thurs    10:00am – 3:00pm        Downtown (Bethlehem Haven shelter, 905 Watson Street)

  • Bring prescription and/or bottles. Bring past medical records or discharge reports only if available.  They will not cover narcotics or gabapentin.
  • Walk-in appointments only
  • Locations will give you medicine on-site or provide voucher to Rite Aid
  • Doctors appointments available Monday and Wednesday afternoons

Center for Victims

(412) 664-7146 | 24/7 Hotline: 1-866- 644-2882

Emergency shelter and transitional housing for individuals fleeing a current domestic violence situation. Victims and their children are provided with a safe and supportive environment. Call for access to shelters, transitional housing, children’s counseling programs, sexual assault advocacy and medical assistance. Staff help the caller identify their needs and resources. Womensplace Shelter located in McKeesport, PA


National Domestic Violence Hotline

(800) 799-7233

Crisis intervention, safety planning, information about domestic violence and referrals to local service providers. Direct connection to domestic violence resources available in the caller’s area provided by a Hotline advocate.


Women’s Center and Shelter of Greater Pittsburgh

24/7 Hotline: 412-687- 8005

Call the free and confidential 24-hour number to inquire about exploring options and receiving help.


Womanspace East, Inc.

(412) 765-2661

P.O. Box 3826 Pittsburgh, PA 15230

Womanspace East operates a 30-60 day emergency shelter, transitional, and bridge housing for women and their dependent children.

PA CareerLink

Allows job seekers to create resumes and match their skills/experience with current job postings – and apply to those jobs online.


Pittsburgh Job Corps Center

(412) 441-8700

Career training for young adults ages 16-24 while earning a high school diploma or GED.

412 Youth Zone 

(412) 902-4068

Youth ages 18-24 who are homeless or in CYF care. Coaches assist youth with life skills and provide supportive services including transition into an Independent Living program.


Three Rivers HUB

(412) 441-5020

Basic needs and drop-in center for homeless youth ages 18-21 (and ages 21-31 with a mental health diagnosis). Meet basic needs including food, clothing, housing and case management. Case management includes behavioral health, drug and alcohol treatment and employment services. 6117 Broad Street. Pittsburgh PA 15206.


Wellspring Drop-in Center

(412) 263-2545

903 Watson Street Pittsburgh, PA 15219

Drop-in center providing recreation, socialization, entertainment, education, pre-employment training, job placement, peer support, and advocacy for consumers. Offers primary care service health clinics 2x week.

Free Store 15104

420 Braddock Ave Braddock, PA 15104

Store Hours: Tuesday 11:00–1:00, Thursday 11:00–1:00, Saturday 10:00–12:00.


Hot Metal Bridge Faith Community


2700 Jane St. Pittsburgh, PA 15203.

Care Closet stocked with clothes, shoes, toiletries, and camping supplies to give to folks living outside.

Human Services Administration Organization – Reentry Program

(412) 884-4500

2801 Custer Avenue Pittsburgh, PA 15227

Pre- and post-release services.


Pre-release services: job preparation, life skills, family support and relationship classes, GED preparation, Adult Basic Education, vocational education, housing preparation, drug and alcohol treatment, anger management, mentoring, connection with probation, and release planning.


Post-release services in the community include: housing and job placement; assistance with rent, food, and clothing; transportation; photo ID, medical and public assistance; family services; child care assistance; continuation of GED; drug and alcohol treatment; and mentoring.


Southwestern Pennsylvania Re-Entry Coalition

(412) 464-4000

305 East 8th Avenue Homestead, PA 15120-1517

Re-entry and workforce training for ex-offenders. Resources for individuals whose criminal record creates barriers to self-sufficiency and employment. Offers workshops on criminal record expungement and pardons.

The Erase Project

(412) 327-6630

910 Braddock Avenue, Pittsburgh, PA 15104

Their mission is to remove inappropriate tattoos from visible areas of individuals who want to change after they may have been involved with gangs, spent time in jail, or who have made bad choices in their lives.

To book a consultation:


Survivors Ink 

P.O. Box 44001, Columbus, OH 43204

To apply, submit a survivor’s application at

Tattoo Removal Locations: Ohio (Cleveland, Columbus), California (Alameda, Palm Springs, Bay Area), Indiana (New Albany), Kentucky (Elizabethtown), Washington (Renton), Canada (Ontario – Pickering)

Founded by trafficking survivor and formally branded woman, Jennifer Kempton, Survivor’s Ink offers full scholarships to survivors of human trafficking and sexual exploitation to have their branding tattoo’s covered or removed.

Eligibility Requirements:

  • The branding/tattoo (mark of violence) must be associated with the trafficker or received during your time of exploitation.
  • You must be a survivor of human trafficking- meaning you were employed with the sex industry as a result of force, fraud, coercion for ultimate gain of another; Please click here for more information.
  • You must be involved in a recovery process, addiction treatment or safety program for at least SIX months but preferably ONE year AND provide a referral letter from that agency.


Soul Survivor Inc.

Their Mission is to help encourage a promising future to those who have been reminded daily of their painful past.  Provide services at little or no cost for those in need.

To apply, go to their website’s “Contact Us” tab and submit a request for services.



Jess Scutella- Kyklops Tattoo Southside – &

Offering tattoo cover-ups for free. Must be a coverup for one of the following:

  • Sex trafficking related tattoo
  • Racist symbols
  • Gang related tattoos
  • Police cult tattoos

Medical Assistance Transportation Program

1-888-547-MATP (6287)

Provides transportation assistance for individuals receiving Medical Assistance in order to get to and from medical appointments.


Office of Vocational Rehabilitation


531 Penn Avenue, Pittsburgh, PA 15222

Hours: Monday – Friday 8:00am – 4:30pm

Provides transportation assistance and support services to individuals with disabilities to prepare for, obtain, and maintain employment.


Port Authority Reduced Bus Fare Program (Allegheny County)


Reduced bus fare is available for individuals with disabilities (including cognitive/mental health).   Submit the completed application to Port Authority.  Copy of the Application –  Westmoreland County has the same program:


The Neighborhood Resilience Project

Provides bus passes for up to the first two weeks of new employment. Contact 412-261-1234 for assistance.


Traveler’s Aid(412) 281-0751

Office: 55 11th Street, Pittsburgh, PA 15222 (in the Greyhound Station)

Hours: Monday – Saturday 9:00am – 4:00pm

Provides transportation assistance to clients from programs such as Bethlehem Haven, Women’s Center & Shelter, Public Assistance, and Re-Entry.  They also have a Stranded Traveler’s Program (e.g. clients wishing to return home from being displaced by trafficking).

Allegheny Health Network Grief and Bereavement Program


Offer grief education and resources, periodic support phone calls, connection to support groups, and more.


BigBurgh APP  

Look up Allegheny County services and resources and option to filter by age, gender and service category.


Consumer Health Coalition  

(412) 456-1877   

Medicaid, Marketplace and CHIP health care enrollment assistance. 415 E Ohio St. Pittsburgh PA 15212.


CVS Pharmacies                                                                                   

Oakland: 3440 Forbes Ave. Pittsburgh PA 15213

South Hills: 5242 Clariton Blvd. Pittsburgh PA 15301

Washington: 175 West Beaeu Street. Washington, PA 15301


City Pittsburgh & Allegheny County Police





To report suspected abuse, trafficking and neglect. All child victims under the age of 18.


Children Youth & Families (CYF)

(412) 473-2000

To report suspected abuse, trafficking and neglect and for emergency assistance. All child victims under the age of 18.

In Allegheny County, police can take emergency custody of a child & call CYF (24/7) to find placement.


FBI Tip Line

(412) 432-4000

To report suspicious activity and crimes (24/7) in Western PA.


Hampton & Millvale Social Services Coordinators

The Millvale and Hampton communities are piloting a coordinated response between social workers and their police departments. Each department has a Social Services Coordinator who does two things.

  1. They respond alongside other emergency personnel including police and EMS
  2. They are available to the entire community (even those who are not involved with the police or have not made a report) – to provide case management and connection to resources like shelter, food, mental health, etc.
  • Alyssa Peters, MSW
  • Angela Kenbok, MSW
    • Hampton Township Police Department – Social Services Coordinator
    • Office: (412) 486-0400 ext. 1361
    • Cell: (412) 737-2902
    • Email:


Pet Resources


Polaris National Human Trafficking Hotline


National hotline (24/7) based in Washington DC for resources and information regarding human trafficking. 200 languages available, connection to local resources and police report not required.


PAAR’s Language Line Account


PIN#: 66459213


PAAR’s Yellow Cab/ Z-Trip Account

(412) 321-8100

ACCT#: 1155

Client provides voucher to driver OR the cab company can fax a bill to PAAR at (412)431-0913


Reunification or “Reconciliation” between AP and Victim


Re:solve Crisis Center


Emergency shelter for anyone over the age of 14 with a mental health diagnosis. 333 N Braddock Ave. Pittsburgh PA 15208.

To View the Full List Resources Available to You, Please Download the PAAR Resource Guide PDF

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